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Privacy Policy

MyCampaignApp — a product of MyBusinessApp (Pty) Ltd • Last updated: March 2026

The Protection of Personal Information Act — Customer Privacy Notice

This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).

At MyCampaignApp, operated by MyBusinessApp (Pty) Ltd, we are committed to protecting your privacy and to ensuring that your personal information is collected and used properly, lawfully and transparently.

About the Company

MyCampaignApp is a marketing-campaign platform developed and operated by MyBusinessApp (Pty) Ltd, a company duly incorporated in terms of the company laws of the Republic of South Africa.

The Information We Collect

We collect and process your personal information mainly to provide you with the MyCampaignApp service, to contact you for the purposes of understanding your requirements, and to deliver services accordingly. For this purpose, we will collect contact details including your name, email address, and organisation.

We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.

Usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.

How We Use Your Information

We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes. For example:

Disclosure of Information

We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.

We may also disclose your information:

Information Security

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

Our security policies and procedures cover:

When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for is kept secure.

We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

Your Rights: Access to Information

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the address provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.

Please note that any such access request may be subject to a payment of a legally allowable fee.

Correction of Your Information

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

Definition of Personal Information

According to POPIA, “personal information” means information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person. In addition, MyCampaignApp also includes the following items as personal information:

User Data Deletion

You have the right to request deletion of all personal data we hold about you. Upon receiving a verified request, we will permanently delete your data from our active systems within 30 days. Backup copies are automatically purged within 90 days.

If you connected a third-party account (such as Facebook) to MyCampaignApp, you can revoke access from that platform’s settings. To also delete data already stored on our side, submit a separate deletion request.

For full instructions, see our Data Deletion page.

How to Contact Us

If you have any queries about this notice, need further information about our privacy practices, wish to withdraw consent, exercise preferences, or access or correct your personal information, please contact us at info@mybusinessapp.co.za.